Halong Dragon Bay Cruise Hotel

Review by hotel critic

I'm Linh Nguyen, 30 years old, hailing from the charming town of Hoi An, Vietnam. As a cultural tour guide, I am deeply passionate about Vietnamese history and traditions. One of the things I appreciate most during my travels is a cozy lounge area where I can unwind after a day of exploring.During my stay at this hidden gem of a hotel, I was delighted to find that it not only boasted a lovely lounge but also a private balcony overlooking the breathtaking views. The attentive staff, led by Jessy, Trung, Harry, and Jenny, ensured that every aspect of my stay was nothing short of perfect.From the spacious and immaculate room to the fabulous Christmas Karaoke night, every moment was filled with warmth and hospitality. The cruise director's impeccable guidance and the team's camaraderie left me truly impressed. In the face of a travel mishap, their swift action and thoughtful gestures went above and beyond, showcasing unparalleled customer service.I cannot thank them enough for turning what could have been a stressful situation into a memorable and seamless experience. My heartfelt gratitude to the entire team for their outstanding service and for making my weekend truly unforgettable.